Privacy Policy

1. Introduction

At Helmorra, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms described below.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

Name, billing and shipping address
Email address and phone number
Payment information (processed securely via third-party payment gateways)
Account login details (if you create an account)

b. Information Collected Automatically

When you browse our website, we automatically collect:

IP address and browser type
Device information and operating system
Pages viewed, time spent, and referral sources
Cookies and tracking technologies (see Section 6)

c. Information from Third Parties

We may receive limited data from advertising partners, payment processors, or shipping carriers to fulfill your orders and improve our services.

3. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your orders
To communicate with you about your purchases or inquiries
To improve our website, products, and customer experience
To send promotional offers or updates (only with your consent)
To detect and prevent fraud or unauthorized activity
To comply with legal obligations

4. How We Share Your Information

We value your trust and will never sell your data.
However, we may share information with:

Service providers such as payment processors (e.g., PayPal, Stripe), shipping companies (e.g., USPS, UPS), and email service platforms.
Legal authorities, if required by law or to protect our rights and safety.
Advertising platforms (e.g., Google Ads, Meta Ads) to show relevant promotions, only with your consent.

All third parties we work with are required to maintain strict data protection standards.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Comply with legal and tax requirements
Resolve disputes and enforce agreements

Once data is no longer needed, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Helmorra uses cookies and similar technologies to improve your browsing experience.
Cookies help us:

Remember your preferences and shopping cart
Analyze website performance
Personalize content and ads

You can manage or disable cookies in your browser settings. However, some site features may not function properly without them.

7. Data Security

We use industry-standard security measures (SSL encryption, secure hosting, and firewall protection) to safeguard your personal information.
While we take reasonable precautions, no online platform can guarantee 100% security, and you use our site at your own risk.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your data (“Right to be Forgotten”).
Opt-out: Unsubscribe from marketing emails anytime.
Do Not Sell My Personal Information: For California residents under CCPA.

To exercise any of these rights, please contact us at info@helmorra.store .

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or data security. Please review their privacy policies before interacting with those sites.

10. Children’s Privacy

Helmorra does not knowingly collect or store information from individuals under 13 years of age.
If we learn that a child’s data has been submitted, we will promptly delete it.

11. International Users

Our website is operated in the United States. If you access our site from outside the U.S., you acknowledge that your data may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices or legal requirements.
Updates will be posted on this page with a revised effective date. Continued use of our site after updates means you accept the revised policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@helmorra.store