Payment Policy

1. Overview

Helmorra provides secure, convenient, and flexible payment options for all U.S. customers.
By completing a purchase on our website, you agree to this Payment Policy and authorize Helmorra (or its payment partners) to process your payment as described below.

2. Accepted Payment Methods

We accept the following payment methods for all online orders:

💳 Credit & Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
💼 Digital Wallets:
- Apple Pay
- Google Pay
- Shop Pay
💰 Online Payments:
- PayPal

All payments are processed in U.S. Dollars (USD) only.

3. Payment Security

Your payment information is encrypted and securely processed through certified third-party payment gateways.
Helmorra does not store or have access to your full credit card details.

We use SSL (Secure Socket Layer) encryption and comply with PCI DSS (Payment Card Industry Data Security Standards) to protect your financial information.

4. Authorization and Verification

When you place an order, the total amount (including shipping, if applicable) will be authorized or charged immediately.
If any issue arises with payment authorization, your order may be delayed or canceled.
We reserve the right to request additional verification (such as billing address confirmation) to prevent fraudulent activity.

5. Taxes and Fees

Helmorra currently offers tax-free purchases—no sales tax is applied at checkout.
All product prices displayed on our website are final, excluding optional express shipping fees.

6. Currency and Exchange Rates

All transactions are processed in USD (U.S. Dollars).
If your card or account uses another currency, your financial institution may apply conversion rates or fees—please check with your provider for details.

7. Payment Confirmation

Once your payment is successfully completed, you will receive:

An order confirmation email
A digital receipt showing the total amount charged and payment method used

If you do not receive confirmation within 24 hours, please contact info@helmorra.store for assistance.

8. Failed or Declined Payments

If your payment fails or is declined:

Double-check your billing details and available balance.
Try using an alternate payment method.
Contact your bank or card issuer if the issue persists.

Orders with unpaid balances will not be processed until successful payment is confirmed.

9. Fraud Prevention

To protect our customers, all transactions are screened for potential fraud.
Helmorra reserves the right to:

Cancel or hold any suspicious order pending verification.
Refuse service to any account or payment source associated with fraudulent activity.

10. Refunds

All refunds, if applicable, will be issued to the original payment method used during checkout.
For details, please refer to our Return & Refund Policy.

11. Contact Us

If you have any questions regarding payments or billing, please contact:
📧 Email: info@helmorra.store